Hand-decorated by artists in London

Hand-iced by artists in London

Founded all the way back in 2007, becoming Britain's best hand-iced biscuit company has been quite the journey, but even after 16 years, each one of the 3 million biscuits we make each year is still baked and iced with the exact same principles in mind.

Each of our biscuits are delicately hand iced by our artisan icers here at the Ministry of Biscuits in London. It takes 600 hours of training to learn to ice a biscuit in classic Biscuiteers style, with true precision and care, to ensure each and every biscuit is perfect for our customers. Our icing artists are the heart of the business, and without their skill and artistry, Biscuiteers would not have reached where it is today.

Some of our most intricate work is hand finished at our Icing Studio in our Biscuiteers Boutique in Belgravia, where it takes over a year of training to enter our elite team. This particularly talented team of icers have created showstopping hand-iced biscuits for the likes of Dior, Disney, Coca Cola and many more.

Meet our Icing Artists

Meet some of our talented icing artists who help to bring biscuit magic to life every day.

Violeta - Studio Icer

How long have you worked at Biscuiteers?

4 years

Tell us a bit about your role

I work in Production as a Studio Icer. Mainly I ice private orders. Sometimes I lead icing classes.

What is your favourite part of your job?

My favourite part is icing special collections and private orders. It's like befriending the customers. I also feel glad when I lead classes and I see the happiness and smiles of the customers in front of me. This is a unique experience! Their joy when we create something beautiful together brings me fulfilment and delight, which I am sure we share with the team.

What is your favourite collection to ice and why?

My favourite collections are the private ones, because of their distinctive nature and the satisfaction of a job well done. As well as the festive collections related to the family spirit, which remind me of my own childhood and family holidays.

Lucy - New Product Development Manager

How long have you worked at Biscuiteers?

11 years

Tell us a bit about your role

I oversee all the design work for online collections and corporate and wholesale orders.

What is your favourite part of your job?

When designs are finalised and seeing the design come to life in the icing hall and seeing it become a customer favourite.

What is your favourite collection to ice and why?

I really like the Safari tin, I like all the different techniques that are used to create the animals. I especially like doing all the individual teeth on the crocodile. This tin also helps us to raise money for GOSH, so what's not to love!

Ben - Seasonal Icer

How long have you worked at Biscuiteers?

4 months

Tell us a bit about your role

As a seasonal icer, I was hired along with others to help during and in the lead up to the Christmas period. For my role as an icer, I decorate freshly baked biscuits by either outlining the shape, filling in that shape with icing flood or icing the details once they've dried.

What is your favourite part of your job?

Definitely the detailing, and especially detailing biscuits that look a bit more complicated as they are usually not as complicated as they seem, and after you finish you can look down to see a very nice design and get a big sense of achievement. You get that feeling again once you start getting in the swing of it and memories the design so you can focus completely on the biscuit.

What is your favourite collection to ice and why?

Probably the London collection. London's my home and I've seen these landmarks all my life, the Gherkin, Tower Bridge, Buckingham Palace, etc. So putting them into biscuits just reminds me of that, and I just love London.

Raj - Icer

How long have you worked at Biscuiteers?

4 years

Tell us a bit about your role

I work in Production as an Icer, which involves icing all of our biscuit collections for our customers all year round.

What is your favourite part of your job?

I like detailing in the biscuits, and flooding the more difficult ones. They are challenging and satisfying, I enjoy the attention the detail.

What is your favourite collection to ice and why?

I like the Happy Christmas collection, particularly the presents. I also like the Pencils in the Back to School collection; drawing the lines and the flood. Jolly Gingers are fun and I like capturing a whole biscuit design.

Agnese - Senior Shop and Event Icer

How long have you worked at Biscuiteers?

6 years

Tell us a bit about your role

My role involves leading classes and events, creating bespoke biscuits and cakes and creating displays for the front of our shop windows.

What is your favourite part of your job?

My favourite part of my role is teaching people how to ice biscuits in classes and events, and creating displays.

What is your favourite collection to ice and why?

My favourite biscuits to ice are bespoke biscuits, because it's creative.

Eva - Studio Icer

How long have you worked at Biscuiteers?

3 years

Tell us a bit about your role

I work in the studio's team. We fulfill corporate orders. We also write personal messages on biscuits and chocolates for customers. We decorate different designs of Jolly Gingers and cakes during the Christmas season.

What is your favourite part of your job?

My favourites are corporate orders!

What is your favourite collection to ice and why?

I like it when we get corporate orders, because the topic is always new. Sometimes we only get a photo and we have to come up with the design, but I don't mind at all, that makes the task exciting. The more difficult the task, the more I enjoy it. The challenges are what I love most about this job.

Olivia - Seasonal Icer

How long have you worked at Biscuiteers?

2 months

Tell us a bit about your role

As an icer, my role changes regularly between the different stages of icing, such as outlining and detail and is also constantly changing based on the current collection.

What is your favourite part of your job?

I enjoy using my creative skills to adapt to many different parts of the job, and I love spending everyday with the great Biscuiteers team.

What is your favourite collection to ice and why?

My favourite collection to ice is the Christmas movies collection as I love bringing my childhood favourite movies to life!

Isobel - Seasonal Icer

How long have you worked at Biscuiteers?

1 month

Tell us a bit about your role

I am a seasonal icer, so I help meet demand around Christmas. This includes flooding and detailing a wide range of biscuit collections.

What is your favourite part of your job?

My favourite part of my role is painting gold glitter on to our Christmas biscuits.

What is your favourite collection to ice and why?

My favourite collection to ice is The Nutcracker collection, because of all the gold glitter!

Tatiana - Studio Icer

How long have you worked at Biscuiteers?

3 years

Tell us a bit about your role

I’m an icer at the studio in our Belgravia icing cafe. It involves biscuits, icing lots of biscuits!

What is your favourite part of your job?

My favourite part is mixing bespoke colours and whenever I get the chance to do something creative.

What is your favourite collection to ice and why?

The Paddington collection, Portobello Road Letterbox, and anything with flowers. We did a bespoke order for Swarovski recently, which I enjoyed.

Laura - Studio Icer

How long have you worked at Biscuiteers?

3 years

Tell us a bit about your role

As a studio icer, I hand ice corporate and bespoke biscuits, as well as the more complex stock biscuit collections. Additionally, I ice the personalised messages on the biscuits, as well as the chocolate collections.

What is your favourite part of your job?

The best part of my job is that I get to work with my hands in a creative way and I am lucky to work with a lovely team of people.

What is your favourite collection to ice and why?

My favourite collection to ice is the Beatrix Potter tin. It's a very cute collection and I particularly like icing animal biscuits. I enjoy doing the intricate detail on this collection.

Alexandra - Icer

How long have you worked at Biscuiteers?

1 year 6 months

Tell us a bit about your role

My role is all about decorating beautiful biscuits and great teamwork.

What is your favourite part of your job?

My favourite part about the job is that I can do what I love, and that is decorating and creating beautiful things.

What is your favourite collection to ice and why?

My favourite collection to ice is the Haunted House Halloween collection. My favourite biscuit from the collection is the Bat because when outlining, you do everything from straight, sharp lines to long curves and then to small cute curves on the wings, making it a very satisfying biscuit to ice.

Claudiu - Icer

How long have you worked at Biscuiteers?

7 months

Tell us a bit about your role

My role involves decorating different styles of our biscuits, flooding with royal icing and then detailing them by hand.

What is your favourite part of your job?

The job itself is pleasant and we have music playing which creates a good atmosphere. It takes lots of concentration and focus but is enjoyable work so by the end of the day I feel satisfied with the day’s work. We have an hours break a day to enjoy a tea and some food. The staff are nice and helpful and we have some great staff socials.

What is your favourite collection to ice and why?

I like all the collections, I don't have a favourite collection, it offers variety and interest.