They are essential for helping us to deliver a high quality website and online shopping experience for our customers. They help you to shop by remembering what you have put in your shopping cart, as well as enabling you to order on the site. Some cookies also collect information about browsing and buying behaviour.

Cookies on our website are used for the following purposes:

1. For technical purposes essential to effective operation of website, particularly in relation to online transactions to allow you to add items to your basket and purchase them.

2. To enable you to create an account to have information such as order history, or your details remembered for later.

3. To analyse the use of our website through Analytics software such as Google Analytics. This helps us analyse data about web page traffic and improve our website in order to tailor your needs. We only use this information for statistical analysis purposes.

4. To drive biscuiteers.com marketing, particularly banner advertisements and targeted updates which are explained in more detail elsewhere in the Privacy Policy.

Specific cookies that may be used on our site are below.

- Google Analytics (_utma _utmz)

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.These cookies also help us make the most of the money we spend on advertising. Google Analytics uses these cookies to discover when you first visited our site, how often you come back and how long you spend shopping. The information stored by these cookies can be seen only by the relevant teams at Biscuiteers and Google and never shows any confidential information. This information is anonymous and does not identify specific individuals or their details. To opt out of being tracked by Google Analytics across all websites visit:http://tools.google.com/dlpage/gaoptout.

- Magento (Frontend, PHPSESSID)

We have two Magento cookies, one used to identify customers’ sessions which is used for interactions with the Magento ecommerce platform powering Biscuiteers online shop. The other is used to identify customers’ sessions which is used for interactions the with Magento ecommerce platform powering Biscuiteers online shop.

- Ometria

This cookie is the Ometria session ID used for reporting using Ometria’s Web Insights, which allows us to track the the use of our website. They are also our email service provider, allowing us to send marketing emails to customers.

- PredictionIO (PIO)

This cookie is holding an integer value which is used for identification of the visitor. Prediction I/O is a predictive intelligence engine to manage onsite merchandising.

- Global-e (Globale_CT_Data)

This cookie is used for storing Global-e related preferences such as country and currency. Global-e manage the non UK, US and Irish checkouts on the Biscuiteers website.

- Salesforce Sales Cloud and Desk.com

We use Salesforce Sales Cloud to manage our corporate and bespoke enquiries and desk.com is used for our general contact with our customers.

- LiveChat

LiveChat manage the live chat functionality on the Biscuiteers website.

- Rakuten, Awin, Bing ads, Facebook ads, Google Adwords, Google Tag Manager, Yotpo, Pinterest, X, Trustpilot, Vimeo, Zendesk.

These websites/companies listed above use cookies to track our paid advertising activity and / or measure the performance of our website. We use the information collected by these cookies to help us determine where our ads will be most effective online and to improve our ad targeting.

Social sharing

Please note that if you wish to share a product on a third-party website (such as Facebook, X etc) you may be sent cookies from these websites. We don’t control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.